Author Topic: Tickets with multiple hotspots  (Read 1689 times)

Offline rclark

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Tickets with multiple hotspots
« on: November 06, 2006, 06:27:15 am »
The following is not clear to me.

If I have more than one hotspot defined in my Worldspot.net admin acct, then when I generate a ticket, is that ticket valid with:

1) One of the hotspots under my Worldspot.net admin acct? or
2) All of the hotspots under my Worldspot.net acct.

If (1) then
 - is it correct that it is the hotspot currently 'selected' when I generate the ticket?
 - how can I see in 'Manage Tickets' which tickets go with which Hotspot? Can the 'hotspot' be displayed with the ticket.
 - can I request that ticket generation screens by updated so that I have to choose (or are reminded) which is my currently selected Hotspot.

If (2) then
 - can i make a request that that be changed to (1)


My Example:
 - my Worldspot acct = rclark
 - I have two Hotspots defined: FNAtest and easyHotspot
 - I just logged in and generated 100 tickets that I want to test on my easyHotspot WRT54GL.
 - But then I noticed that my currently selected hotspot was FNAtest.
 - Confused!!! Did I just generate FNAtest tickets, easyHotspot tickets, or tickets for both?






Offline WorldSpot

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Re: Tickets with multiple hotspots
« Reply #1 on: November 06, 2006, 08:06:14 am »
You generate a ticket for an access profile. No relation with the currently selected hotspot.
You specify all the hotspots for which this profiles applies in the profile page.
If you want to separate your tickets, make a profile for each hotspot. You can have the hotspot name in the profile name if you want to know what ticket applies to what hotspot.

I think that it is good that tickets are valid on several hotspots. Your customer will be happy of such a feature.

Hope this helps.

Offline rclark

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Re: Tickets with multiple hotspots
« Reply #2 on: November 06, 2006, 08:14:50 am »
Ah!

Yes ... got it.  ;D

Cheers and thanks

Rob