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English forums => Help => Topic started by: trn203 on January 14, 2015, 03:00:06 am

Title: MAC getting multiple hours
Post by: trn203 on January 14, 2015, 03:00:06 am
Hello,

I have configuration of 1 hr every 24 hrs. 

Total allowed connection time in second: 1h

Time to wait to reset limitation: 1d

I see some MAC addresses on session history which appear to get disconnected after 1hr 2s but simply reconnect again for another hour.  So I see 3 hours use by same MAC in a 3 hour period.

Has anyone seen this?
Title: Re: MAC getting multiple hours
Post by: WorldSpot on January 14, 2015, 08:27:22 am
Hello

There have been lately some problems with the usage statistics collection, which could explain this.

Please give me your login and the connection time at which you see the problem. I will look.

Thanks