Easy solution, Change the word 'Identification" to be "Enter Ticket or Registered User Name with password, then click login button below"
This is a little long for a title...
But I will add this phrase.
change the [User Login] button to [Registered User Login] and put it after [Ticket Login] so tab order hits Ticket login first.
This will be done soon
Long term, I think the interface should change so that [Registered Users] was a separate login page.
This would allow you to further describe advantages to being a registered user, like Worldspot roaming for example.
Please include a check box in the configure hotspot page that exposes this interface (or not) as a site preference.
(side question, is there a reason you have to Worldspot register prior to Palpal?)
I will convert online billing into tickets. So people will be assigned ticket codes after paying. They will share the same interface as tickets, so there won't be no more registered user login (if you don't require validation)
This will simplify the online billing process very much, but the user has to note the code (which will be emailed...)
For Login failure interface, I'd change the failed messages; making Bad user, Bad password and Expired tickets re-directs to different pages with better explanationa of why the user didn'nt get the expected access. Include a button to go back to login page. A real plus would be customizable pages
I will be easier if I made the error message bigger and with explainations near the login.
Please propose some explainations phrases.
Customizable explaination is too complex to configure...
As to Failed attempts and debugging. I have 2 thoughts. One is a checkbox on session history that included failed attempts the other is a separate window with say the last 15 failed attempts across all hotspots. It could any other useful info to debug being hacked. Which ever is easier.
I hope this isn't to bad to code. Thanks for asking for input. Aa
I will think about this. This will be lower priority I think...