Author Topic: Unable to access routers via dashboard  (Read 949 times)

Offline Jonny5

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Unable to access routers via dashboard
« on: November 20, 2018, 08:32:34 pm »
Hi,

I currently have 2 separate hotspots running on different ISP's.
I have been unable to connect to either of them via the dashboard for a few weeks now.
I have tried a reboot and various browsers etc but I can not get it to work. It just stays at "Trying to reach router".
Any ideas?

Thanks.

Offline WorldSpot

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Re: Unable to access routers via dashboard
« Reply #1 on: December 03, 2018, 03:03:21 pm »
Hi

Sorry for the very late response.
The problem should have been resolved some time ago.

Offline Jonny5

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Re: Unable to access routers via dashboard
« Reply #2 on: December 04, 2018, 06:27:38 pm »
Hi,
It had been working fine since the last time it stopped but unfortunately it seems to have another problem.

Offline WorldSpot

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Re: Unable to access routers via dashboard
« Reply #3 on: December 04, 2018, 10:06:49 pm »
Dashboard is working fine for me.
Please note that you may have to refresh the dashboard page several times before it can authenticate the first time.
You also have to wait several minutes after rebooting for the dashboard to setup.

If it still doesn't work, please send me your login so I can have a look.

Offline Jonny5

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Re: Unable to access routers via dashboard
« Reply #4 on: December 05, 2018, 06:52:16 pm »
Hi,
Thanks, have it working now using the secure URL.