Author Topic: Free Access Cancelled - Impossible to reconnect  (Read 3753 times)

Offline wanalex

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Free Access Cancelled - Impossible to reconnect
« on: May 14, 2011, 05:51:00 am »
Hi,

I was testing the free access with my notebook, making modification to the login page.

I tried to cancel myself as a user of the free hotspot to disconnect me, but I cant reconnect anymore.
In the connection policy it says:
 
State: cancelled
Price: free
Connect: you can't connect

What should I do?

Kind regards

Offline WorldSpot

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Re: Free Access Cancelled - Impossible to reconnect
« Reply #1 on: May 14, 2011, 06:59:53 am »
Hi

Cancelling is supposed to be done on tickets which need to be recreated to be reactivated.
Free access accesses can't be reset for now.

You need to create a ticket to connect.

Best regards

 

anything