Author Topic: Unlimited billing subscription enabled, but still goes to Worldspot paypal....  (Read 2919 times)

Offline electric

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Hello,

I have subscribed to the "Unlimited billing" option, but when I click on the "pay now" link... it sometimes still goes to the various worldspot paypal addresses.  (ie: paypal4@worldspot.net, paypal5@worldspot.net, etc..)

My understanding is that the "unlimited billing" option means that 100% of all billing goes to my own PayPal address and not to Wordspot.  Did I misunderstand how this works?

 
« Last Edit: June 21, 2013, 11:18:30 pm by electric »

Offline WorldSpot

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Yes payment should go directly to your account.

Please check the subscription mac address, it must match the hotspot mac address that is displayed in the session history (rightmost column)
You can edit your subscription mac address any time.

Offline electric

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Hello,

I have confirmed that the "Hotspot mac" on the "Hotspot connection history" page is the same as the "Hotspot Mac Address" on the "Current subscriptions".

Any other ideas what might be the problem?


Offline WorldSpot

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What is your login? I will check.

Offline WorldSpot

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I've checked your account, all seems ok.

You can't check your subscription in the hotspot preview window.
You must check it on the real hotspot.

Offline electric

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You can't check your subscription in the hotspot preview window.
You must check it on the real hotspot.

Ah.  Ok...  So the preview window is not a test of actual functionality, but only for "look and feel"?


Offline WorldSpot

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Exactly
Everything should work, except the subscriptions.