Author Topic: retrieve a login from the mail  (Read 4001 times)

Offline wanalex

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retrieve a login from the mail
« on: October 07, 2014, 12:17:06 pm »
Hi all,

Is there a way to retrieve a login from the mail.

My client has lost her login password but she can't recreate a new  one because she has only one email adrress...

Help pls

Offline WorldSpot

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Re: retrieve a login from the mail
« Reply #1 on: October 07, 2014, 12:45:31 pm »
Hello

You can only recover the password from the login here:
http://worldspot.net/wk/Login?lostPass=1

I can recover a login from email manually.

Best regards

Offline wanalex

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Re: retrieve a login from the mail
« Reply #2 on: October 07, 2014, 01:16:20 pm »
Hi ,

I was able to retrieve my client's login, she used her part of her firstname and I had to go through the history of the connection, ctrl +F to search for letters of her name....

After ten pages of 100 names i found her... Not really convinient.

Could you implement  a feature:

when you try to create an account again, and the  mail is already in use, could you display with login it is associated to .? :)
That would really help

Have a nice day

Alex