Author Topic: Curious, are Ticket numbers case sensitive ?  (Read 5252 times)

Offline DenbyWireless

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Curious, are Ticket numbers case sensitive ?
« on: May 19, 2007, 07:59:14 am »
This came up in discussion. Are they ? If so do they have to be ?

Thanks,
Aa

Offline WorldSpot

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Re: Curious, are Ticket numbers case sensitive ?
« Reply #1 on: May 19, 2007, 09:02:32 am »
Yes they are.

Do you think it is a bad idea?

The problem if I change, is that there can be duplicates.

Offline DenbyWireless

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Re: Curious, are Ticket numbers case sensitive ?
« Reply #2 on: May 19, 2007, 06:25:15 pm »
Yes they are.

Do you think it is a bad idea?

The problem if I change, is that there can be duplicates.

I think it's user UnFriendly to make them case sensitive.
You should not allow creation of duplicates, this is a problem of its own.

If it is case sensitive, then this should be noted on the failure page to ensure the user uses correct case.

Aa

 

anything